Some Users are not receiving their Confirmation emails?

Some Users are not receiving their Confirmation emails?

You can see the state of emails that have been sent to people from your ADP. through Campaign Monitor (if using)

1. Go into Campaign Monitor.
2. Go to the transactional header. Then click the 'Delivery Report' on the right. 
3. Once in there you can search for the users email in the search bar - and you will be able to see if any email has been sent to them, and you'll be able to see if they opened it, clicked it etc. 
4. If the email failed to send, indicated by a red circle, you can re-send that email.
   This will then push another email through within a couple minutes - this one should now go through, and will be indicated by a green success light.
5. If that fails you can copy the email's content and send it to them via email - though be 100% sure they are who they say they are, otherwise you've giving access to someone else's identity.