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Frequently Asked Questions

  • "What Products and what Languages are available?"
  • How to view myAlpha in more languages
  • Course Questions: What are they, and how do they work?
  • What is the Learning Centre and Playlists
  • Linking to your physical items store
  • Some Users are not receiving their Confirmation emails?
  • Local Resources vs Networked Resources, what's the difference?
  • "I want to offer myAlpha in English too."
  • Can I change my email address in MyAlpha?
  • Tools: "I want to Export my myAlpha's Data"
  • "My question isn't answered here?"
  • What is "Alphas"?
  • "A user can't understand how to edit their Alpha."
  • What is 'Media'?
  • "A 'Promoted' Course isn't appearing for guests?"
  • "How Can I Clean myAlpha Data?"
  • Can I be copied into Email to New Users / Courses?
  • Can I Change the Date and Time Format?
  • What Network Resources / Videos are available?
  • Can I add Cookies to myAlpha?

Categories

  • Analytics
  • Getting Started (setting up myAlpha)
  • Post Alpha Survey
  • Resources and Local Resources
  • Products and Local Products
  • Translations
  • Emails (Campaign Monitor & Automatic)
  • NEW: Data Sync Clean Up between myAlpha & Salesforce
  • Theme Config & Tools
  • Learning Centre
  • Frequently Asked Questions
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