Getting Started: Adding Administrator Users to myAlpha ( Upgrading Users)

You can add another person in your office to have admin access, if needed, to help administer your website.

Please note: Administrator Users are only for NAO employees. Do not invite Churches/external users - as they could access all of your data

First, Users need to create a Course Admin account on the Front-end of myAlpha - this sends the user info into IDP. Once done you can then upgrade their access to 'Administrator').

Please note: if the new user has at any point logged into another countries myAlpha they will be in the global system already and you will need to add them through the 'Add Existing User' function at the top of the page instead.

To Upgrade Existing User to site Administrator

1. Click on 'Users' 
2. Enter their email address in the search function (top right)
3. Select the user.

4. Change Role to “Administrator”

   

5. Click the Update User Button, at the bottom
   1. Because credentials are managed separately and differently between IDP (new) and Wordpress, step 6 (below) is added
6. Click the Send Reset Link Button, and user will be able to log in Wordpress after the password is reset

If the user has forgotten their password, you can generate a new password by selecting 'Generate Password'. Copy this and save. Then send the new password to them.